Hi,

I’ve just been looking at our claim statistics for tree surgeons and comparing them with last year’s, and we’ve seen a 38% increase in claims. Particularly worrying is the rise in chipper claims. Last year there were 8 claims for stolen chippers, but  that number has increased to 19 and that doesn’t include the 4 chippers that were stolen and recovered.

Unfortunately, crime is on the increase nationwide and I don’t think that there are many people who appreciate this fact more than insurers and tree surgeons! Certainly we recommend that you be vigilant against theft and take the necessary steps to secure your premises.

A large number of thefts are from site however, when guys have been working in the back garden and their chippers and tools have been stolen from the front. It’s important to ensure tools and machinery are secured when they’re out of sight because it’s shocking how quickly and opportunistic thieves can be.

We can only hope for a better year in 2019, but unless the “powers that be” enforce proper punishments and increase the amount of staff fighting crime, we are likely to see even more thefts going forward.

Hello,

Just wanted to preview our new facebook advert, any thoughts please

Hello,

We are pleased to confirm we will be at this years APF Show 2018 at stand C1.

Cameron Yeo and Geoffrey Parrish will be on our stand this year

We look forward to meeting old faces and new, so please come in and see us for a coffee

We will also have a Schliesing PTO chippers that fit on to unimogs, a towable Schliesing chipper and the latest version of Toyota Arbtruck on our stand.

We can also demonstrate Carewhere Ltd, www.carewheregroup.co.uk new security product which we believe will help reduce tools thefts or at least catch the people responsible.

Hello,

I am sorry to say that we are having phone issues this morning and do not seem to be receiving calls. We have booked an engineer to visit us as soon as possible. If you do need to speak to us urgently please email sales@trustinsurance.co.uk and we will call you back

Sorry

Hello. I just thought give you guys the heads up, because in the space of 1 week, we’ve seen 3 stolen chippers being recovered… not by the Police, but by the owners of the Chippers.  There seems to be a new technique being used whereby if you put on Social Media or perhaps make enquiries with other Tree Surgeons saying that your Chipper has been stolen, someone will say that they can find the Chipper for a fee. You then pay the fee (of between £1000 and £2500) and get your chipper back. Although this saves the insurer from paying out on a claim, it’s a worrying trend because the more success people get from doing this, the more that thefts will occur. We recommend getting the Police involved before money is exchanged.

Hi,

We recently settled another claim whereby a machine was stuck in a bog. We’re the only insurer on the market that will provide cover for this circumstance.

In this particular claim, there was no damage to the machine following it’s recovery, however, our client was still able to claim for the recovery bill that was nearly £5000.

Attached are photos of the machine in it’s sticky situation.

photos of bog

It looks like our competitors in Arborist Insurance feature in this list. https://www.insuranceage.co.uk/insurer/3327406/fos-reveals-top-five-most-complained-about-insurers?utm_medium=email&utm_campaign=IA.Daily_RL.EU.A.U&utm_source=IA.DCM.Editors_Updates

Hi guys. This year, we’ve seen a large increase in the amount of thefts happening. This month alone we’ve had 4 claims for stolen chippers. Be vigilant, because two of the four chippers were stolen whilst on site.

Hi guys. Due to adverse weather conditions, we’ve closed the office for the day. We may still be answer questions via emails and it’ll be back to normal on Monday.