2018 Claims (that’s the year and not the number of claims we’ve had)

This was posted by on December 19th, 2018


I’ve just been looking at our claim statistics for tree surgeons and comparing them with last year’s, and we’ve seen a 38% increase in claims. Particularly worrying is the rise in chipper claims. Last year there were 8 claims for stolen chippers, but  that number has increased to 19 and that doesn’t include the 4 chippers that were stolen and recovered.

Unfortunately, crime is on the increase nationwide and I don’t think that there are many people who appreciate this fact more than insurers and tree surgeons! Certainly we recommend that you be vigilant against theft and take the necessary steps to secure your premises.

A large number of thefts are from site however, when guys have been working in the back garden and their chippers and tools have been stolen from the front. It’s important to ensure tools and machinery are secured when they’re out of sight because it’s shocking how quickly and opportunistic thieves can be.

We can only hope for a better year in 2019, but unless the “powers that be” enforce proper punishments and increase the amount of staff fighting crime, we are likely to see even more thefts going forward.

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New Advert

This was posted by on November 26th, 2018


Just wanted to preview our new facebook advert, any thoughts please

Because specialist skills need specialist insurance

Trust Insurance is a leading provider of insurance for: Tree Surgeons, Arborists, Forestry and Landscape Contractors.www.trustinsurance.co.uk

Posted by Trust Insurance Services Ltd on Wednesday, 21 November 2018


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APF Show 2018 Stand C1

This was posted by on September 18th, 2018


We are pleased to confirm we will be at this years APF Show 2018 at stand C1.

Cameron Yeo and Geoffrey Parrish will be on our stand this year

We look forward to meeting old faces and new, so please come in and see us for a coffee

We will also have a Schliesing PTO chippers that fit on to unimogs, a towable Schliesing chipper and the latest version of Toyota Arbtruck on our stand.

We can also demonstrate Carewhere Ltd, www.carewheregroup.co.uk new security product which we believe will help reduce tools thefts or at least catch the people responsible.



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Phone Issues this Morning

This was posted by on September 14th, 2018



I am sorry to say that we are having phone issues this morning and do not seem to be receiving calls. We have booked an engineer to visit us as soon as possible. If you do need to speak to us urgently please email sales@trustinsurance.co.uk and we will call you back


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Stolen Chippers being recovered for fees.

This was posted by on August 20th, 2018

Hello. I just thought give you guys the heads up, because in the space of 1 week, we’ve seen 3 stolen chippers being recovered… not by the Police, but by the owners of the Chippers.  There seems to be a new technique being used whereby if you put on Social Media or perhaps make enquiries with other Tree Surgeons saying that your Chipper has been stolen, someone will say that they can find the Chipper for a fee. You then pay the fee (of between £1000 and £2500) and get your chipper back. Although this saves the insurer from paying out on a claim, it’s a worrying trend because the more success people get from doing this, the more that thefts will occur. We recommend getting the Police involved before money is exchanged.

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Another Claim For A Machine Stuck In A Bog

This was posted by on July 25th, 2018


We recently settled another claim whereby a machine was stuck in a bog. We’re the only insurer on the market that will provide cover for this circumstance.

In this particular claim, there was no damage to the machine following it’s recovery, however, our client was still able to claim for the recovery bill that was nearly £5000.

Attached are photos of the machine in it’s sticky situation.

photos of bog

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The Top Five Most Complained About Insurers

This was posted by on March 27th, 2018

It looks like our competitors in Arborist Insurance feature in this list. https://www.insuranceage.co.uk/insurer/3327406/fos-reveals-top-five-most-complained-about-insurers?utm_medium=email&utm_campaign=IA.Daily_RL.EU.A.U&utm_source=IA.DCM.Editors_Updates

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Chipper Thefts

This was posted by on March 22nd, 2018

Hi guys. This year, we’ve seen a large increase in the amount of thefts happening. This month alone we’ve had 4 claims for stolen chippers. Be vigilant, because two of the four chippers were stolen whilst on site.

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Snow Go

This was posted by on March 2nd, 2018

Hi guys. Due to adverse weather conditions, we’ve closed the office for the day. We may still be answer questions via emails and it’ll be back to normal on Monday.

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This was posted by on November 15th, 2017

For today’s businesses, protecting data and digital assets with cyber security is as essential as locking the office doors at night to protect physical property.

Now the government has announced that firms could face fines of up to £17 million, or 4% of their global turnover, if they fail to protect themselves from cyber attacks from the 25th May 2018.

Potential losses in the event of a cyber attack are huge, with unsecured businesses not just risking the safety of their own bank accounts and documents, but potentially gambling with the data, bank details and digital property of clients, partners and customers.

In this case, the cyber security crackdown is particularly aimed at essential service providers, such as water, energy, transport and health firms, the cyber hacking of which could cause huge societal disruption.

Digital Minister Matt Hancock said fines would be a last resort.

“We want the UK to be the safest place in the world to live and be online, with our essential services and infrastructure prepared for the increasing risk of cyber-attack,” he said.

The Department for Digital, Culture, Media and Sport (DCMS) said fines would not apply to firms which have safeguards in place but still suffer an attack.

Companies will need to show they have a strategy to cover power failures and environmental disasters. The DCMS said firms that take cyber-security seriously should already have measures in place to prevent attacks or system failures.

The move comes as the government decides how to implement the Network and Information Systems (NIS) directive, which becomes law across the EU next May and is aimed at protecting services.

Earlier this year, a government survey found that nearly half (46%) of British businesses discovered at least one cyber-security breach or attack in the past year, most often involving fraudulent emails being sent to staff or security issues relating to viruses, spyware or malware.

If you have any concerns about your cyber security, or want to know whether your business would be protected in the event of an attack, simply give us a call today.

Published by Geoffrey Parrish

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