Public Liability (Injury) Claims That Happen After Work Completed

This was posted by on September 3rd, 2020

Hi,
We have a lot of claims to deal with, and most of the times they are understandable with third party property being damaged, but recently we have had a few public liability claims whereby third parties are alleging that they were injured from hazards left after work was completed. A claim that has just been settled cost the insurer £40,000 (28k to the claimant and 12k to the solicitor) and that was from a property owner alleging that their garden furniture was moved when work was carried out and they subsequently tripped up the garden furniture afterwards! Another recently reported incident is a third party alleging that a broom was left with leaves by their door and they tripped over the broom injuring themselves. I can only suggest that you ensure that sites are left in good order when work is completed but saying that it is difficult for insurers to avoid paying out especially when solicitors and third parties use their imaginations. In light of this, it would be a good idea to document results of work completed including photos of the site showing it to be all in order.

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